Support Guides

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Support Guides

For Merchants

For Merchants

Set up, manage, and learn how to onboard your company, accept crypto payments, issue refunds, manage users, customize

Account Setup

How to Create a EukaPay Business Account

Required Business Documents for EukaPay Verification

Manage User Roles and Access Permissions

Add Your Logo and Brand Colors to EukaPay

How to Add Your Business’s Support Contact Information

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Banking & Settlements

Connect Your Bank Account to EukaPay

Supported Fiat Settlement Currencies

Settlement Timing for Fiat and Crypto

How to Withdraw from Your EukaPay Balance

EukaPay Payment and Withdrawal Limits

Set Up Withdrawals to Stablecoins

Set Up INTERAC e-Transfer for Withdrawals

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Payments

Set Tolerances for Incoming Transactions

Send Invoices Using EukaPay

Set Up a Point-of-Sale (POS) Terminal

Accept Payments Using EukaPay Links

How to Issue a Refund as a Merchant

Set Up and Manage Subscriptions

Resend Receipts to Your Customers

Use EukaPay Terminal for In-Person Payments

Add "Pay with Crypto" to Event Tickets

Add "Pay with Crypto" to Investment Funding

Create Crypto Donation or Checkout Pages

Send Crypto Payouts to Recipients

Create Products for Faster Invoicing

Edit Event Ticket Checkout Templates

Resolve Underpayments or Overpayments as Merchant

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Payouts

Transfer Funds to Crypto Payout Balance