---
title: How to Add Your Business’s Support Contact Information
description: This guide explains how to add or update your business's support contact information, such as email, phone number, and support ticket link, directly from the dashboard.
---

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# How to Add Your Business’s Support Contact Information

## This guide explains how to add or update your business's support contact information, such as email, phone number, and support ticket link, directly from the dashboard.

### **1. Accessing Support Settings**

1. Log in to your EukaPay dashboard.
2. Navigate to **Settings \> Business \> Details**.
3. Scroll down to the **Support Information** section.

---

### **2. Editing Support Contact Information**

1. Click the **Edit** icon in the top-right corner of the **Business Information** section.
2. In the **Support Information** area, fill in the following fields:
   
     - **Email** – Enter the support email customers should use to contact you.
     - **Phone** – Optionally enter a support phone number.
     - **Link to Support Ticket Form** – Add a URL to your customer support portal or ticket submission form.

Example:

- **Email:** support@yourcompany.com
- **Phone:** +1 (555) 123-4567
- **Support Link:** `https://support.yourcompany.com`

Once all details are entered, click **Save**.

---

### **3. Tips**

- Use a shared or monitored inbox for the support email to ensure customer queries are not missed.
- If you’re using a tool like Freshdesk or Zendesk, paste the ticket submission URL in the "Support Link" field.
- The provided contact information may appear in emails, invoices, or system notifications, so keep it accurate and professional.

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