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      How to Deposit Crypto or Fiat Funds

      Depositing funds into your trading account is quick and secure. Whether you're sending cryptocurrency or fiat currency, this step-by-step guide will walk you through the process using the Deposit modal in the dashboard.

      💡 Tip: You can deposit crypto for intra-day trading (with temporary balance rules), or fiat to fund trades or payments. Both are supported directly from your dashboard.

      Step 1: Access the Deposit Modal

      1. Navigate to the Balance section in the sidebar.
      2. Click the Deposit button.

      Step 2: Choose Currency Type

      The Deposit modal opens with two tabs:

      • Fiat
      • Crypto

      ✅ Select Your Currency Type

      Click the tab that matches your deposit type:

      • Fiat – for bank transfers (CAD, USD, EUR, GBP)
      • Crypto – for blockchain-based deposits (BTC, ETH, USDT, etc.)

      Step 3: Select Currency & Deposit Method

      For Fiat Deposits:

      Choose your desired currency (e.g., CAD, USD, EUR, GBP) from the dropdown menu.

      Then select a deposit method based on your region:

         

      CAD

      Wire Transfer, Bill Payment

      USD

      Wire Transfer, ACH

      EUR

      SEPA, SWIFT

      GBP

      BACS/Faster Payments, SWIFT

      👉 After selecting your currency and method, click Continue.

      ⚠️ Note: Some methods may require pre-approved bank details. If not set up, contact support.

      For Crypto Deposits:

      1. Select the Crypto tab.
      2. Choose the cryptocurrency (e.g., BTC, ETH, USDT).
      3. The system generates a unique deposit address for your transaction.

      🖼️ Screenshot: Deposit BTC modal with QR code and address field.

      You’ll see:

      • A QR code — scan it with your wallet app.
      • A wallet address — copy it into your wallet manually.
      • A “Confirm Funds Sent” button — use this after initiating the transfer.

      Step 4: Send Funds from Your Wallet/Bank

      For Cryptocurrency:

      • Open your crypto wallet (e.g., Ledger, MetaMask, Coinbase).
      • Scan the QR code or paste the address.
      • Enter the amount you wish to send.
      • Confirm the transaction.

      📌 Remember: Only send what you intend to trade — any unused amount will be returned automatically after 24 hours.

      For Fiat Currency:

      • Initiate a bank transfer via online banking.
      • Use the provided details (account number, routing, SWIFT/BIC, etc.)
      • Ensure the correct amount and purpose (e.g., “Deposit”) are included.

      Step 5: Confirm Your Deposit

      For Crypto:

      After sending funds:

      1. Return to the dashboard.
      2. Click Confirm Funds Sent in the Deposit modal.
      3. We’ll begin monitoring the blockchain for confirmation.

      ✅ Once confirmed, your funds appear as Temporary Crypto Balance and are available for trading immediately.

      For Fiat:

      No confirmation needed — we’ll track your deposit via bank records and update your balance once cleared.

      Step 6: Monitor Your Balance

      • Go back to the Balance page.
      • Check under Temporary Crypto Balances or Fiat Balances.
      • Wait for settlement (usually within 1–2 business days for fiat; instant on-chain for crypto).

      ⏳ Crypto deposits typically take 1–3 confirmations to process.

      Important Notes

      • 🔒 Never share your deposit address publicly — it’s unique and sensitive.
      • 🔄 Crypto deposits are temporary — unused funds return to you after 24 hours.
      • 🛠️ Need help? Contact support if your deposit isn’t reflected after 24 hours.