This guide will explain and walk through how to setup tolerances for your transactions on EukaPay
To navigate the tolerance settings go to settings from the dropdown/sidebar on the top right. Once in settings click on 'Financial' in the tab menu and then 'Transactions' in the sub-tab menu.
How the transaction tolerances setting works is that it allows merchants to accept under/over payments by setting the percent value for the acceptable variance of overpaid and underpaid transactions. If disabled or set to 0%, all underpayments will be requested to pay again, and overpaid with be accepted. For both tolerances, there is only a max of 10%. An example of this is if a product is $100.00 with the tolerance for underpay is set to 2%, while the overpay is set to 5%. Then the transaction will be considered paid if a customer pays equal or between $98.00 and $105.00.