Guide to Business Verification

A guide to help you throughout your business verification process with EukaPay.

We're glad to have you on board & appreciate your cooperation! 🙏

Process Overview:

1. Review and upload the required documents as specified in your onboarding email.
2. Wait for the review and approval.
3. Receive an email notification once your documents are approved.
4. If any documents are invalid, you'll be asked to submit additional ones.

For Incorporations, companies, and/or other entity customers.

Guide to KYB Process using Sumsub

Please be aware that this process involves the handling of sensitive and confidential information. To ensure your security, only open links that originate from the official email addresses of Sumsub or EukaPay.

It must show Sumsub & "EukaPay" when opened.

Step 1:  Start the verification process

You will be redirected to our third-party compliance partner platform (Sumsub) for verification. Please read all the instructions carefully.

Reference image (may differ from actual process)

Step 2: Fill in your information
Fill in the legal information like entity name, registration number and address.

Step 3: Upload your documents

Please read the given instructions carefully on the document uploading page.
Select a document type & upload the corresponding document - as shown in the image. Upload all the required documents.

Please note that the required documents may differ based on US or Non-US based company.
Once all the corresponding required documents are uploaded. Click on Next.

Step 4: Provide information about Authorized Signors.

An authorized signor is an individual who is authorized to sign on behalf of the legal entity.

Fill in the form providing the information asked for. The authorized signor will have to complete their individual KYC.

Reference image:

After completing the form, you can either start the KYC verification if you are the signing authority, or send the KYC link via email or text to the appropriate signing authority.

Please note that KYB for company and KYC for the individual (signing authority), both needs to be complete and verified.

Step 6: Awesome! You have submitted your business information and documents for review.

The reviews may take up to 24 hours. You will receive email from us once completed. The Sumsub will also a message like the following:

For any issues, questions or concerns, please do not hesitate to contact us at onboarding@eukapay.com or support@eukapay.com.

For Individuals & Sole Proprietors

Guide to KYC Process using Sumsub 

Select the type of document that you would like to verify with. Recommended: Driver's license.

Upload Identity Document
Fields to upload the front and back of the document will appear below, as well as a button to continue this process on your phone. By continuing on your phone you can scan the QR code or send the link to yourself, allowing you to use your mobile device camera instead of uploading already taken photos. After uploading the respective photo IDs, please check the information below to make sure everything is correct.

Once pictures of your ID are uploaded click 'Next' to submit the verification to Sumsub to process. This may take 2-5 minutes. You will also receive an e-mail from us once completed. If you are not already redirected back to the Dashboard you may click the "Back" button to return to our Dashboard.

Please note the KYC procedure may differ depending on the application.

For any issues, questions or concerns, please do not hesitate to contact us at onboarding@eukapay.com or support@eukapay.com.

Jump back to content on this page:

1. Guide to Upload Documents on Sumsub (Incorporation/Entities)
2. Guide to Upload Documents on Sumsub (Individual or Sole Proprietor)