To facilitate a smooth and secure withdrawal from your EukaPay balance, please follow the detailed steps outlined below:
- Access the Balance Section
- After logging in, navigate to the "Balance" section found on the top navigation bar, where you can review your available funds.
This section provides a comprehensive overview of your balance details, including funds available for withdrawal.
- Initiate the Withdrawal Process
- Click the "Withdraw Funds" button to commence the withdrawal procedure.
- Select the Withdrawal Type
- On the "Withdraw Funds" page, you will be prompted to choose the type of withdrawal: "Cash" or "Crypto".
- For cash withdrawals, select the appropriate method from the tab at the top.
- For cryptocurrency withdrawals, choose the desired cryptocurrency and select a whitelisted address from the dropdown menu.
- Specify the Withdrawal Amount
- Enter the desired amount to withdraw in the "Amount" field.
Note: The minimum withdrawal amount is $1,000.
- Submit Your Withdrawal Request
- After providing all necessary information, click the "Submit" button to finalize your withdrawal request.
- Receive Confirmation
- A confirmation of your withdrawal request will be provided, and the funds will be processed according to the selected method.
If you have other questions and/or clarifications you can contact us by submitting a ticket on our support page here or send us an email directly at support@eukapay.com.