How to Withdraw from Your EukaPay Balance

To facilitate a smooth and secure withdrawal from your EukaPay balance, please follow the detailed steps outlined below:

  1. Access the Balance Section
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    1. After logging in, navigate to the "Balance" section found on the top navigation bar, where you can review your available funds.This section provides a comprehensive overview of your balance details, including funds available for withdrawal.

This section provides a comprehensive overview of your balance details, including funds available for withdrawal.

  1. Initiate the Withdrawal Process
    1. Click the "Withdraw Funds" button to commence the withdrawal procedure.
  2. Select the Withdrawal Type
      1. On the "Withdraw Funds" page, you will be prompted to choose the type of withdrawal: "Cash" or "Crypto".Screenshot 2024-07-26 at 22.12.54
     
    1. For cash withdrawals, select the appropriate method from the tab at the top.Screenshot 2024-07-26 at 22.13.15
    2. For cryptocurrency withdrawals, choose the desired cryptocurrency and select a whitelisted address from the dropdown menu.
  3. Specify the Withdrawal Amount
    1. Enter the desired amount to withdraw in the "Amount" field.Screenshot 2024-07-26 at 22.15.57

Note: The minimum withdrawal amount is $1,000.

  1. Submit Your Withdrawal Request
    1. After providing all necessary information, click the "Submit" button to finalize your withdrawal request.
  2. Receive Confirmation
    1. A confirmation of your withdrawal request will be provided, and the funds will be processed according to the selected method.
     If you have other questions and/or clarifications you can contact us by submitting a ticket on our support page here or send us an email directly at support@eukapay.com.