How to Download Your Withdrawal History

Download a record of your past withdrawals from your Balance page. You can download either a summary of all your withdrawals ​​or a Withdrawal Reconciliation Report which will allow you to understand all transactions.

Step 1: Navigate to Your Balance Page

Log in to your account and go to the Balance section. This page displays your total available funds for withdrawal. (Admin access is required)

Step 2: Locate the Withdrawal Overview

Below your balance summary, you will find the Overview section. This area lists all your past withdrawals in a table with the following columns:

• Date: The date the withdrawal was processed.
• Status: The current status of the withdrawal (e.g., "Sent").
• Total: The amount withdrawn.

You can filter this list using the options above the table:

• Start → End: Select a date range to view withdrawals within a specific period.
• Status: All: Filter by the withdrawal's status (e.g., Sent, Pending).

There are two ways to download your data: 

Option A: Download a Summary CSV File
To download a comprehensive list of all withdrawals shown in the overview table, click the Download CSV button located at the top right of the table. This will generate a file containing the Date, Status, and Total for every transaction in your filtered list.

Option B: Download a Reconciliation CSV for a Specific Withdrawal
If you need detailed information for a single transaction, locate the row for that withdrawal in the table. Click the three dots (...) icon in the far-right column of that row. From the dropdown menu that appears, select Download Withdrawal Reconciliation CSV. This will download a file with more granular details for that specific transaction.

By following these steps, you can easily export your withdrawal records for your personal records or accounting purposes.